Customer Testimonials
Honda Cars of Bellevue, the Honda Giant, is a family owned and operated dealership that has been dedicated to serving its family of loyal customers for more than 40 years. At Honda Cars of Bellevue, we believe in treating our customers like family by giving them the highest level of service possible from choosing their next new or used car to auto service for many years to come.
We work hard to earn and keep our customers’ business, and there is nothing more important to us than the respect of our customers. Come in now and let us make you the next loyal member of the Honda Cars of Bellevue family! We love to hear from our customers. See below for a small selection of our customers’ feedback.
Matthew Schworer
General Manager
Got me in super fast! I appreciate it! 🙂
Excellent help with finding the best first car for me, and awesome work from Marc recommending me the best car that fit me. Service was great.
Fixed the issue I was having in a timely manner and were wonderful to work with. Saved me $ instead of overcharging.
Great service from Mark at Honda Cars of Bellevue. Great used car and fantastic buying experience.
One of my tires had really low pressure, so I stopped by without an appointment. I got right in, they found a nail stuck in my tire, and they patched the hole. Outstanding service!
Got an oil change and tire rotation a couple days ago. Overall, less than stellar.
Multiple problems getting scheduled, including driving there on a Saturday morning and being told they didn’t get me in the system and I would have to come back next week (they did offer 50% off so that was much appreciated).
Came back this past Saturday and was told it would take one hour to an hour and 15 minutes. It took over two hours. Jim was great and incredibly professional and explained that they had some people call in or show up late. Things happen, but ... Read More Google - Nov 10, 2026
Dave is a legend! Great people over at Honda of Bellevue. Found exactly what I wanted at the price I wanted
Thorough car inspection, went on a busy Saturday and the oil change interval check was handled in a timely and professional manner
I had a great experience at Honda Cars of Bellevue! The staff was incredibly friendly, welcoming, and professional throughout the entire process. Everyone was helpful, patient, and willing to answer any questions I had. Marc Garcia in particular made the experience smooth, stress-free, and enjoyable. I really appreciated his excellent customer service and dedication to making sure I had a positive experience. I would definitely recommend Honda Cars of Bellevue to anyone looking for a vehicle! If you’re looking for a specific salesman - go to Marc! He made sure to find a plan that fit my budget personally!
I had a great experience working with Marc Garcia when purchasing my car! He was incredibly helpful, professional, and friendly throughout the entire process. He made everything easy and stress-free, took the time to answer all my questions, and made sure I felt comfortable with my purchase. I truly appreciate his excellent customer service and would definitely recommend Marc to anyone looking to buy a car!
Honda cars of Bellevue service department has been great. We got the service plan when we purchased the vehicle, so we've been there for routine maintenance several times over the last 3 years.
Good experience buying a car. Reasonable and very helpful when picking out a car! Didn’t pressure me at all. Offered $5k less than I got for my old car via carvana but I don’t even fault them for that haha.
I enjoyed this purchase as the best ever with this dealership. I have been buying cars from them since May 1990, 10 cars in total. This was the best experience, most streamlined, and easy to accomplish that I have experienced. Great people, beautiful atmosphere and wonderful service.
Very friendly and helpful!!
I've trusted Honda Cars of Bellevue for years. We've even purchased multiple cars for everyone in our family there. Over the last twenty year's I've grown to expect a certain level of service. This time I went for an oil change and I did not receive the usual courtesy car wash, which was disappointing. However, even more serious is that when I was running errands after leaving with my car, it was brought to my attention that my hood was not closed. I couldn't believe that I had driven around with my hood unlatched! This ... Read More Google - Oct 24, 2026
Tire pressure was low on two tires. Pete checked all my tires. Thanks again Pete.
Jim the service advisor,did a great job taking care of My Ridgeline truck.always great service.
Jennifer was very helpful in getting me the information to get something fixed though my extended warranty.
They're a very friendly staff that take the time and answer your questions.
Honda was extremely friendly and helpful in the purchase of my new Accord. Bruce, my salesman, was waiting for me at the door and greeted me by name. I had previously arranged a test drive. He was extremely friendly and helpful. He answered all my questions and explained all the features of my new car. If you’re looking for a new Honda, this is the place to go to. Ask for Bruce
Horrible experience over the phone, conflicting answers, asked me to describe my issue then talked over me when I tried, refused to let me cancel my upcoming appointment that I no longer need, said I could come in today then said I couldn't then said I needed to, seriously seems like an unhelpful mess
Best dealership in town to purchase your next vehicle! Marc Garcia was a wonderful salesperson—he truly listened to my needs and worked closely with me to find my new CR-V. The management team was friendly and attentive, and Cheryl in the finance department provided exceptional guidance to ensure I received the best financial plan for my budget. Highly recommended!
Took my car in at 7:45AM for an oil change and tire rotation. I was told the wait would be an hour or less since I was second in line for service. So I decided to wait in the waiting room. My car was not done until 10:20AM! The service advisor apparently went home sick right after I handed him the keys. The hand off to another service advisor wasn’t done which delayed my service. When I drove out of the shop I noticed the mileage sticker installed in my window indicated the next oil change was due in 1,000 ... Read More Google - Oct 15, 2026
I had a once-in-a-lifetime issue with my vehicle registration that was unexpected and complicated. Marc was great throughout the car-buying process, and I truly appreciate his professionalism and assistance. When the registration issue came up, Alicia stepped in and handled everything exceptionally well. She went above and beyond to help resolve the situation and made what could have been a very stressful experience much easier.
A huge thank-you to Marc and Alicia for their outstanding customer service, patience, and dedication. Issues can happen, but the way a dealership handles them makes all the difference. I highly recommend this team to ... Read More Google - Oct 15, 2026
I had a once-in-a-lifetime issue with my vehicle registration that was unexpected and complicated. Marc was great throughout the car-buying process, and I truly appreciate his professionalism and assistance. When the registration issue came up, Alicia stepped in and handled everything exceptionally well. She went above and beyond to help resolve the situation and made what could have been a very stressful experience much easier.
A huge thank-you to Marc and Alicia for their outstanding customer service, patience, and dedication. Issues can happen, but the way a dealership handles them makes all the difference. I highly recommend this team to ... Read More DealerRater - Oct 15, 2026
Marc was a great person to deal with during this whole car situation, he made the whole situation way less stressful, he cracked jokes he assured me on the car and most importantly he’s the main reason I bought my car! Because of him I’m walking away with this Beautiful car! If you go to this dealership I highly suggest you ask for Marc!!!
Jennifer, the service manager, communicated well with me. The problem was the previous service managers had not and that meant she had a lot of bad news to deliver.
My car died after being in the shop on Fort Crook Road. Called 3 different times only the police calling the dealership got results. I had to help push my car off the road. They did fix it quickly.
Absolutely 💯 Wonderful. Great results And Wonderful,Helpful personnel. Thanks to you all!!...I really don't know what else to say but you've taken the time and patience and that's worth more than words can say..THANK YOU!
Great experience. Just stopped in for a test drive and Dave Quach was there to help us. Dave is awesome , stop in and go on a test drive. Honda is an excellent vehicle.
I love they way they take care of my fam they the best
Very courteous/polite and timely service. Nice place and I will return as needed for future service. Will recommend to others!
Second time they forget to put screws on splash guard. I have maintenance package with them it's always something when I take my car in
Employees were very nice and helpful
Very nice. Very helpful & friendly. Very accommodating, nice touch with the ride home & back, as it might be awhile waiting! Very happy.
Marc Garcia was super helpful and accommodating during my experience of purchasing a used car! He was responsive immediately when I emailed my interest in the car and very available when I called to make an appointment!! Love Honda Cars of Bellevue!
Buying a car at Honda Cars of Bellevue was so easy! I worked with Julyan for the purchase via text (I have a newborn at home) and he made it totally seamless. Chyrlyn was so delightful when she answered all my questions around financing over the phone. We went in the day of the purchase and everything was ready to go. Tari helped us sign all the paperwork and didn’t hassle us to add more stuff. Just test drive, sign, and go! We will definitely be back for future car purchases.
Very courteous and accommodating. Kept me updated. Very thorough inspection
Marc Garcia was amazing! He was so kind and helpful and courteous with my daughter and I while car shopping! He did not pressure us in any way and answered all of our questions. He showed us exactly the kind of cars that we were looking for. I really appreciate that when I’m shopping for cars. I will definitely shop here again!
My wife bought a car from Honda cars of Bellevue four years ago and her experience was good. I bought a Honda Accord from David, very professional easy to deal with.Tari she did the financing and took care of the extended warranty very pleasant to deal with. I would recommend Honda cars of Bellevue to anyone.
What a wonderful experience! The entire Bellevue Honda team is exceptional! From the communication, service, and friendliness. I highly advise you to ask for Marc- he made what could be a very stressful experience, a chill and enjoyable one! Thank you Marc and team!
Marc Garcia was a pleasure to do business with. Very accommodating, concise, and professional. Financing with American Honda was a breeze thanks to Mrs. Tari Brewer. Couldn't be happier with my experience at Honda Cars of Bellevue!! Definitely recommend to everyone in the market for a vehicle. Thank you to Marc and Tari for making the experience wonderful.
Bruce was excellent to work with! Experienced, helpful, no pressure or coercion, just answered my questions and steered me towards a Honda that is much better than it appeared at first glance. These really are amazing cars, and I highly recommend Honda Cars of Bellevue!
My fourth time leasing a Honda with David Quach and if you don't know him you so need to! He's the guy you can finally fully trust and he finds all the ways to get done what you need and want. Beyond impressive - you'll be leaving a very similar review if you work with David! 💯
Julyan was amazing to work with! Very communicative and kind throughout the entire process.
Have gone to this dealer in the past for service and have had a positive experience. However , this last time my experience was vastly different. The cost for service between initial check in, to a recommendation, a necessary engine filter, both with a verbal cost that I agreed to and followed by an updated text on cost while I was in the dealership, to the actual final invoice was all completely different and much higher. I felt scammed and won’t be back.
Marc right away and always was full of life and willingness to get you to the next step! Very humble and connects to the guest when he can. Definitely the best guy I could ask for when it’s my first time leasing without a co-signer.
Marc was fantastic to work with,helped me get into a Ridgline! I really like my truck too!
I had a great experience with Marc at Honda Cars of Bellevue. He was very professional, patient, and respectful throughout the price negotiation. He listened to what we were looking for and worked with us to get a price we were comfortable with. I really appreciated that there was no unnecessary pressure and that he was willing to work with us. The entire process was smooth and pleasant. Thank you, Marc, for making our car-buying experience a great one! ⭐️⭐️⭐️⭐️⭐️
Well, you know what they say, if you don’t have anything good to say, don’t say anything at all. I am grateful they were finally able to fix my car, even though I told them what the problem was when I called and adjusted my appointment. I guess Jim didn’t believe what the tow truck Mechanic said about the problem. Jim may be an excellent mechanic, but he definitely needs some training in Customer Service skills. I found him rude, condescending, and arrogant. Then when the car was fixed, it took two hours and five minutes for ... Read More Google - Sep 12, 2026
I had a great experience with both Marc and Tari. Both excellent communicators and genuinely kind people. Would certainly come to them again when the need arises.
I would highly recommend this dealership because of their professionalism and welcoming atmosphere. We loved our salesperson Marc who never pushed us about buying and answered all our questions very knowledgeable. He treated us like we were part of their dealership family.
Excellent customer service when bringing in my SUV for a maintenance warranty service. Dustin was my service rep and was beyond helpful in explaining the services to be performed on that visit including a complimentary car wash!
Found exactly what I was looking for. Marc was great to work with. Well done.
It was a non stressful, quick and easy process. Clean and comfortable for the few minutes I had to wait
I did not have a great experience. I requested that the windshield wiper blades be replaced, that did not happen. The clock was not set correctly, and I had to recalibrate the tire pressure sensors because it was not done
Set up the same appointment on three different occasions and never was put into their system
Everyone was very friendly and patient with all of our questions that came up! Great experience
Marc did a fantastic job getting me into the vehicle and out of the dealership in record time...He is a genuine person...thanks!
I hit a curb and could hear rattling underneath, luckily I was close by the dealership. Pulled in and Jim was very helpful. Had a technician (didn’t get his name, he’d get 5 stars too!)look under and fix the problem, no charge! Bought my CRV from them and they’ve always been very helpful.
The customer service was great. They accommodated my work schedule and provided transportation. The work was done quick and they vacuumed and washed my vehicle.
Had a pleasant experience with Marc, I expressed interest in a used vehicle and within about 2 hours he contacted me for a test drive. Marc was easy to talk to and so we're the other staff who assisted me with my purchase.
Went to get my free oil changed with my new Honda accord and the service writer checked the cars mileage. I told him I was here for my new car no cost oil change. He Said good to go and will have it ready in an hour. Came back and they surprised me with a bill for $119.0 ? Went and talk to management and they basically said sorry and you will have to pay with zero help or negotiation. Total bate and switch operation.
Marc & Chyrlyn were very professional & friendly! They made the process stree-free & easly. Time went quickly due to having interesting conversations when waiting & going through the process.
2nd edit 3rd time taking in and still not fixed car has under 10k miles. Edited review barely a week and same code appeared supposedly fixed now i have to take it back waste time and gas again. The guy at service was very helpful installed tail light even that was purchased. Was sorta a pain not having a loaner vehicle due to being so far out.
Brought in my car which has a 10 year extended warranty which I purchased in another state prior to moving to Omaha. Although they confirmed that they would work with the warranty company, they mostly shrugged when confronted with my problem "it is a known issue that Honda has no solution for" when asked about swapping out the malfunctioning part, I was told that they "service line" said that it would not work. After owning multiple Hondas since 1989, all I can say, is this is the point of departure. No offer from the dealership to advocate for ... Read More Google - Jul 14, 2026
Brought in my car which has a 10 year extended warranty which I purchased in another state prior to moving to Omaha. Although they confirmed that they would work with the warranty company, they mostly shrugged when confronted with my problem "it is a known issue that Honda has no solution for" when asked about swapping out the malfunctioning part, I was told that they "service line" said that it would not work. After owning multiple Hondas since 1989, all I can say, is this is the point of departure. No offer from the dealership to advocate for ... Read More DealerRater - Jul 14, 2026
Dan was nice to work with and made the entire process smooth and hassle free.
I have been a customer of Honda Cars of Bellevue since 2016 since we bought our first Honda. Bought our 2nd Honda in 2025. I do all maintenance there. Not any longer. Had an appointment in May to diagnose a problem and was treated with such disrespect that I could not believe it. Problem continued into June and I had to return to the dealer. Same service rep as previous visit. He didn’t document anything I said and he knew that I was upset about the previous visit. Another service rep came to tell me the problem was fixed and it ... Read More Google - Jun 26, 2026
Dave made purchasing my dream vehicle smooth and quick. He was patient and informative, even going the extra mile to make sure I got the exact color I wanted. I couldn’t be happier with my purchase!
I had an appointment for an oil change at 1:00pm. I arrived at 11:30pm and asked if there was a way I could move my appointment up and was told yes and asked if I wanted my tires rotated while I was there and I answered yes. I then waited in the customer lounge over two hours. I was notified my vehicle was ready for pick up and while checking out I asked if they had rotated my tires and was told no. Was supposed to get full synthetic and got conventional instead.
We had one of the best car buying experiences with Julyan today. If you're looking to buy a car from a "real person" rather than one of the typical sales folks...Julyan at Honda Cars of Bellevue is who you should ask for. Angel & Jeremy P.
They were fantastic to work with, made everything easy to understand, and didn't make it feel like I was being upsold. I also appreciate that they focus on making sure you have everything you need fron the get go.
Had an appointment at 10 and was told it would take 3 hours. Went back after 4 hours to find out my car hadn’t even been touched. When I asked why, the response was the lube tech moved it and it got out of line. Dustin was great and very apologetic but it wasn’t his fault. Asked the manager how this happened and his response was these things normally don’t happen but understood my frustration. No real offer to rectify the situation other than they could reschedule me. Nah, I’m not doing this again. I’ll be going to ... Read More Google - Jun 13, 2026
Made an offer 1500 below asking price for a 8 year old car. The counteroffer was less than 400 off. Bought the car but never talked to the guy making the decision and thought it was disrespectful
Very welcoming atmosphere! After having a not so great experience at another dealership, David helped me find exactly what I was looking for. Communication was consistent, thorough, and very appreciated!
We had a brand new Honda we bought in Alabama. We were halfway to Omaha and the AC went out. We called the other Honda dealership and they basically said they couldn’t help us. Maybe they could look at it in about 6 weeks which is not want you want to hear in the summer 1000 miles away from home. The dealership in Bellevue Nebraska sent us a link right away and gave us an appointment. We were so thankful. Of course even more thankful when they fixed it. They were kind, professional and caring. We were ever so grateful.
Robert ... Read More DealerRater - Jun 6, 2026
Chyrlyn was very helpful and kind when filling out all the paperwork. She explained all about the warranties and we felt she did a great job. She made the process easy!! Karen K
They were Professional and Personable! Took the time to explain the process with our repair and took care of the issue!
Parts dept was rude and couldn’t help me
Honest, on time, I will go back for my next oil change because they didn’t try to sell me anything or tell me anything Rose far with my car or anything. Great dealership.