Terri Adams’ customer service is above and beyond! She was extremely helpful when I came in without appointment on a Saturday by mistake. Regardless, I was still welcomed in to get my oil changed. I recommend anyone with a Honda vehicle to do their service here. Thank you again Terri for squeezing my car in the schedule on such a busy day.

Our Service Manager, Terri, was great! Our car had a few problems and she kept us updated on everything. Our car is working wonderfully now. Thanks!!!

This was my first time getting service here. I needed to get recall work done on my '23 CRV and another Honda dealership in the city didn't have any available appointments until August! I called and they were able to get me in in a week. Rick was very kind and helpful and the waiting area was nice and accommodating (snacks and coffee) and it was done quicker than expected. Will definitely go back for services in the future!

I recommend Honda cars of Bellevue. I have been a customer for the last 7 years and they continue to amaze me. The service was carried in a very very professional way. Terry was very helpful and handle the appointment with professionalism and high standards.

Very personable, quiet mannerisms, explanations, efficient

Terri and team did an exceptional job in getting my warrantied repair job done. Kudos!!!

When I called to inquire about the Honda CRV Andrew was friendly and informative. I went in for a test drive and Caitlin assisted me. She answered all my questions about the vehicle. I never felt pressured into buying. I felt the team was there to help find the best fit for my vehicle needs. Chyrlyn with financing was helpful in pointing out options available to me. She took her time. I never felt rushed. Ultimately I purchased a vehicle from Honda of Bellevue. I was quite satisfied with my car buying experience.

We had a great experience buying our 2025 Ridgeline. Aaron Richardson was amazing - super helpful, knowledgable and never pushy. This was actually our third vehicle from this dealership and they provided a discount because we were a returning customer. Aaron was quick to respond to any questions we had and made sure we fully understood all the features when we picked up the truck. Chyrlyn Alvarado in financing was also excellent. She clearly explained the warranty options and made the paperwork process quick and smooth. Overall, a professional and friendly experience from start to finish. Highly recommend Aaron and the team if you're shopping for a new or used car!

Excellent service and customer care from Kelli and the team

Recently had an oil change and routine maintenance on my car. Terri was pleasant and helpful as always. Truly appreciate her and the great service I received.

Everything was great! They were very helpful and everything went fast and smooth. Couldn’t have asked for a better car buying experience!

Mr Brock: When I made my appointment I clairified that I would be waiting. I also appreciate that you sent me multiple reminders this last week of my appointment today (most recent on is below) I arrived 15 minutes early today just to be told I would have to leave the car because they just accepted a bunch of cars yesterday. I arranged my whole day around the early appointment and waiting as originally setup - just to be told I could not wait and the cars just received yesterday moved ahead of my appointment made a week ago... no sorry..no offer for an alternate car... just the cars received yesterday are a priority  Very bad customer service experience  I hope the feedback may help the next customer's experience